Privacy Policy

Effective Date: June 2, 2026

Sierra Exteriors, LLC ("Company," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request an estimate, communicate with us, or engage our services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Property address
Roofing, siding, gutter, soffit, fascia, repair, or exterior project details
Insurance claim information related to storm damage or exterior repairs
Photos, videos, or documents submitted for estimates
Payment and billing information
Any other information you choose to provide

We may also automatically collect certain information when you visit our website, including:

IP address
Browser type
Device information
Website usage data
Referring websites
Pages viewed and time spent on our website

How We Use Your Information

We use the information we collect to:

Respond to estimate requests and inquiries
Schedule site visits and consultations
Prepare project proposals and contracts
Manage projects and customer communications
Send appointment reminders and project updates
Process payments and invoices
Improve our website and customer experience
Maintain business records
Comply with legal and regulatory requirements
Send marketing communications when permitted by law

SMS and Text Messaging Communications

By providing your mobile phone number and opting in, you consent to receive text messages from Sierra Exteriors, LLC regarding:

Estimate requests
Appointment confirmations
Appointment reminders
Project updates
Service notifications
Customer support communications
Marketing and promotional messages (when consent is provided)

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Consent to receive text messages is not a condition of purchasing services.

Phone numbers are not shared with third parties or affiliates for marketing purposes.

By providing your mobile number and opting in, you consent to receive SMS messages from Sierra Exteriors, LLC. These messages may include appointment reminders, estimate notifications, project updates, service communications, and other business-related messages. Reply STOP to opt out at any time. Reply HELP for assistance. Message and data rates may apply. Message frequency may vary. Visit https://www.sierraexteriorsllc.com/privacy-policy/ to view our Privacy Policy and Terms of Service.

How We Share Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers that assist in operating our business, including:

Customer relationship management (CRM) platforms
Scheduling and project management software
Payment processors
Website hosting providers
Marketing and advertising platforms
Communication and messaging services

These providers may access personal information only as necessary to perform services on our behalf and are expected to maintain appropriate safeguards.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyze website traffic and performance
Enhance user experience
Measure marketing effectiveness
Support advertising campaigns

You may modify your browser settings to decline cookies; however, some website features may not function properly.

Google Analytics

We use Google Analytics to help us understand how visitors interact with our website. Google Analytics collects information such as pages visited, time spent on pages, device information, browser type, and general geographic location based on IP address.

This information helps us improve website performance, user experience, and marketing efforts. Google Analytics may use cookies and similar technologies to collect this information.

You can learn more about how Google collects and processes data by visiting Google's Privacy Policy and related resources. You may also opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable measures to protect your information, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information
Opt out of certain communications

To exercise any of these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

Sierra Exteriors, LLC

Website: sierraexteriorsllc.com

Phone: (608) 814-0367

Email: sales@sierraexteriorsllc.com

Address: 312 S. 7th Street, Delavan, WI 53115

If you have questions regarding this Privacy Policy or our privacy practices, please contact us using the information above.

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